Frequently Asked Questions
Deyra is a data orchestration platform that connects your CRM, CMS, analytics, and scheduling systems to create intelligent AI-powered experiences. Our platform offers:
- AI Agent: Transform your data into conversational AI that helps customers find products and offerings
- Data Finder: Enable users to discover information across all systems using natural language
- Data Pipeline: Automate data flow between systems to eliminate silos
- AI Data Readiness: Prepare your data for AI applications with automated optimization
- Analytics: Gain insights from integrated data to reveal customer patterns and growth opportunities
You can connect and launch in just a couple of minutes. Our platform is designed for quick setup with guided integration workflows for popular systems like Salesforce, HubSpot, WordPress, and databases.
Deyra integrates with most popular systems including CRMs, databases, CMS platforms, and many others. We also support REST APIs for custom integrations. The full list is available at Integrations page.
Yes, we specialize in custom integrations for your unique business needs. Our REST API support allows connection to virtually any system, and our team can build custom connectors as needed.
Deyra serves organizations across a wide range of industries, including:
- Healthcare
- E-commerce
- Enterprise
- Corporate & Commercial
- Art & Culture
- Public & Mission-driven
- Higher Education
- Non-profit
- Health & Fitness
- Community & Membership Organizations
Our platform is ideal for any sector where data silos limit customer experiences and operational efficiency.
Contact our support team at [email protected] or use our in-platform help system. We provide technical assistance for integrations, setup, and ongoing platform optimization.
We implement enterprise-grade security measures including:
- Encryption: Data encrypted in transit (TLS) and at rest
- Access Controls: Role-based access with multi-factor authentication
- Compliance: GDPR, CCPA, and SOC 2 compliant infrastructure
- Monitoring: 24/7 security monitoring and threat detection
- Auditing: Regular security assessments and penetration testing
You retain full ownership of your data. We process your data only as needed to provide our services and never sell or share it with third parties without your explicit consent.
Yes, you can export all your data at any time. We provide standard export formats and will assist with data migration to ensure you're never locked into our platform.
Upon cancellation, we retain your data for 30 days to allow for account reactivation. After that period, all data is permanently deleted unless legally required to retain it.
Yes, we automatically backup all customer data with multiple redundancies. Backups are encrypted and stored in geographically distributed locations for maximum reliability.
While we don't modify your source data, our AI Data Readiness feature helps identify and flag potential data quality issues, duplicate records, and inconsistencies across your integrated systems.
Our AI Agent transforms your connected data into conversational experiences. It:
- Understands Context: Uses your integrated data to provide relevant answers
- Natural Language: Customers can ask questions in plain English
- Real-time Access: Pulls live data from your CRM, inventory, scheduling systems
- Personalized: Tailors responses based on customer data and preferences
- Multi-channel: Works on websites, apps, and customer service platforms
- Multi-language: Supports multiple languages, allowing customers to interact with AI Agent in their preferred language for a seamless global experience
Data Finder uses AI to understand intent and search across all your connected systems simultaneously. Instead of searching individual databases, users get unified results from CRM, CMS, scheduling, and other integrated platforms in one query.
Data Pipeline automatically syncs information between your systems in real-time. When a customer updates their profile in your CRM, it instantly updates in your email marketing platform, scheduling system, and any other connected applications.
AI Data Readiness prepares your data for optimal AI performance by cleaning, formatting, and optimizing it. This ensures your AI Agent provides accurate answers and your analytics deliver reliable insights.
Yes, you can customize AI personality, response style, and business rules. Set specific behaviors for different customer segments, define escalation triggers, and control what information the AI can access and share.
Our AI provides highly accurate responses because it works with your actual data rather than general knowledge. Accuracy improves over time as the system learns from your specific business context and customer interactions.
Deyra offers flexible pricing based on your. Contact us for detailed pricing information tailored to your specific use case and data volume.
Yes, we offer a free trial that includes access to all core features. You can connect your systems, set up AI Agent, and explore the platform.
We accept major credit cards (Visa, MasterCard, American Express), ACH bank transfers, and wire transfers for enterprise customers. All payments are processed securely through encrypted payment gateways.
Yes, you can upgrade or cancel your plan. Changes take effect at your next billing cycle, and we provide prorated refunds for downgrades when applicable.
Yes, we provide special pricing for qualified nonprofits and educational institutions. Contact our sales team to learn about available discounts and eligibility requirements.
Enterprise plans include dedicated account management, custom integrations, advanced security features, SLA guarantees and priority support. Pricing is customized based on your specific requirements.
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